Complaining – in the paper!

The success of my complaint to Asda about their lads’ mags display was written up in our local paper this week. The article was pretty fair, although I’d hardly call a five minute queue at customer services and a five line complaint a ‘battle’, as they headlined it.
As the Express and Star have an online [...]

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Complaining – an update

The other day I had a surprising comment on my blog. I’ve not approved it for reading because it was from a reporter!
She’d read my story about my success in complaining to a local Asda store and wanted to write it up for our local paper.
On Friday night I was out with friends for the [...]

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Complaining Works!

I had a letter in the post today which cheered me a little. It was an apology from the manager of the Asda store which I’d shopped in for the first time on New Year’s Eve. He wasn’t apologising about the shocking queues in there, but then I’d not actually complained about that.
I had complained [...]

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